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Staff

Campus Technology Resource Center

To contact a CTRC staff member, send an email to ctrc@bc.edu.

Manager

  • Shanna Gilberg, Manager

Help Desk Specialist, Help Center

  • James Bycinte, Help Desk Specialist
  • Paige Cargioli, Help Desk Specialist
  • Damian Cleary, Help Desk Specialist
  • Renee Croxen, Senior Help Desk Specialist
  • Bill Dahlberg, Help Desk Specialist
  • Fawyn Herd, Help Desk Specialist

Technical Support Advisor, CTRC

  • Mark Gately, Senior Technical Support Advisor
  • Henri Hajj, Senior Technical Support Advisor
  • Lavette Scott-Smith, Senior Technical Support Advisor

Help Desk Specialist, Walk-In Help Desk

  • Michael McMahon, Senior Help Desk Specialist
  • Pon Yuen, Senior Hardware Technology Support Specialist