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Staff

Help Center

To contact a Help Center staff member, send an email to help.center@bc.edu

Manager

  • Shanna Gilberg, Manager

Help Desk Specialist, Help Center

  • James Bycinte, Help Desk Specialist
  • Damian Cleary, Help Desk Specialist
  • Renee Croxen, Senior Help Desk Specialist
  • Bill Dahlberg, Help Desk Specialist
  • Fawyn Herd, Help Desk Specialist
  • Mark Gately, Senior Help Desk Specialist
  • Henri Hajj, Senior Help Desk Specialist
  • Lavette Scott-Smith, Senior Help Desk Specialist

Help Desk Specialist, Walk-In Help Desk

  • Michael McMahon, Senior Help Desk Specialist
  • Pon Yuen, Senior Hardware Technology Support Specialist