FAQs

How do I book a classroom for a semester?

  • All semester bookings should be made by your department through Student Services at (617)552-3304.
  • Any ad-hoc bookings can be made through the IML at (617)552-IML9.
  • Summer bookings can continue to go through the IML in conjunction with the Evening College.

How to view IML room calendars in Exchange

This guide will explain how Faculty and Staff can view bookings in the five IML classrooms on the BC campus using Outlook or Outlook Web Access. Each room has been assigned its own calendar; the names of these calendars are as follows:

  • O’Neill 245: oneill245ides
  • O’Neill 246: oneill246ides
  • O’Neill 254: oneill254ides
  • Campion 131: campion131ides
  • Carney033b: carney033ides

Outlook Web Access (OWA)

Sign into OWA (email.bc.edu) using your BC credentials. From the main window, click “Calendar” on the top left of the page. The screen below should appear:

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On the top left, click “New Meeting Request.” In the “Resources” field, enter the name of the desired classroom (see list of names above). Enter the date and time you would like to book the classroom. The example below shows O’Neill 246.

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Click the “Scheduling Assistant” tab. This window will show you if the room is available during the time requested, as well as some other possible times when the room might be available.

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After viewing the scheduling assistant tab, please either go back to the “Appointment” tab to view more classrooms or click “Cancel” on the top bar. This will make sure the IML does not receive a booking request from you.

Outlook

Please note: this guide assumes that Outlook has already been properly configured for use. ITS has a detailed guide for completing this process available on their website at www.bc.edu/exchange.

To view IML calendars from Outlook, open Outlook and click the “Calendar” tab on the bottom left. Click the “Meeting” button on the top toolbar. Once the meeting window appears, click the “Scheduling” button. Click the + sign next to “Add New” in the Scheduling Assistant window. This will bring up the Contacts Search window. Type in the name of the room for which you would like to check availability (see list at the beginning of this document).

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Click the “Resource” button and close the Contacts Search window. Enter the date and time you would like to book the classroom. The availability of the classroom will now appear in the form of a calendar below.

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Once you have checked the availability of the room, please click “Cancel” in the top bar to make sure the IML does not receive a request to book the room. To go about booking the room, please call the IML at x2-4659.

Who is eligible to request a booking of a classroom?

  • Any BC faculty or staff person may request a classroom booking. Some of the classrooms, however, are used for specific disciplines, so those disciplines would take precedence for a semester booking. As an example, O’Neill 246 is reserved for the Communications department.

Do I need an orientation to the classroom?

  • Yes. If you have never used the classroom before, it is a good idea to become familiar with the workstations, projection system and peripherals at least 2 weeks prior to your scheduled class. Also, because the room is locked down, you will need the access code. Please contact Lisa Taddeo at (617)552-1202 and MTS at (617)552-4219 at least 2 weeks prior to your semester booking to arrange a room orientation. Having both an IML tech person and an audiovisual staff member from MTS is a better way for you to learn the classroom thoroughly.
  • Please note: Codes are only to be given to the faculty/staff member teaching the class. The code should not be given out to students. No students are allowed in the classrooms without an instructor.

Do you have both Macs and PCs in the classrooms?

  • Yes, we accommodate both platforms depending upon the room. Please view the list of classrooms, see what systems each classroom has, and how many students each classroom accommodates.

As an instructor, I would like to show my students what I am teaching onscreen. Why do I sometimes see a solid blue screen instead of my Mac laptop display?

  • All Macs installed in classrooms allow monitor mirroring, and are able to connect to projectors to display the screens. If the instructor laptop will not display on the screen, choose the Option + F7 key on the keyboard. This should display your laptop on the projection screen.

When I am in the Mac Lab, I would like to have a student’s laptop displayed to the projector. Why doesn’t it always project on the screen?

  • Again, mirroring has been enabled on all the Mac laptops. Using the touch screen, you should just be able to choose the number of the student laptop and have it project on the screen. If that does not work, choose the Option + F7 key on the student laptop. Mirroring will occur and it will be displayed on the screen.
  • Please note that you cannot choose 2 computers that are in the same row to project on the screen. Example: If you choose student laptop #1 then choose #2 it will not project, because both student laptops are in the same row.

How do I log into the Mac Laptops?

  • The instructor and all students log in as student/student ('student' as the username and 'student' as the password).

How do I log into the PCs in the classroom?

  • The instructor and all students log in using their BC username and password.
    Everyone has been reassigned to the 'BC' domain.

What if I am still unable to get this to work?

  • Every classroom has hotline numbers tacked near the instructor station for easy access should you experience a problem. We are only a phone call away.

Who can I talk with regarding getting additional software on the workstations?

What if I have a problem after 5:00 pm in the classrooms?

  • Don’t panic. Help is just a phone call away.
  • There is someone on duty at the IML (617-552-IML9) until 9:30 pm and someone from MTS (617-552-4219) until 10:00 pm during the academic year to assist with your classroom/projection problems.

As a student I would like to do my homework in the classrooms that I partake in, but the door is always locked.

  • No students are allowed in the classrooms without an instructor. You’re welcome to use the facilities in the IML in Gasson 02 if you have a class in there during that semester period. If not, the CTRC in O’Neill is available for use.

Can students save their work on computers in the classrooms?

  • Students cannot save their work on the classroom computers. They are cleaned on a daily basis.
  • Please remind your students to save to CD (there is a CD burner on each Mac laptop and PC desktop).

Is there a wireless microphone that I can use and how do I turn it on?

  • Yes, both O’Neill 245 and O’Neill 246 have wireless mics. They are located in a black box, in the lower left hand corner drawer at the instructor station.
  • You need to adjust the audio on the touch screen, and pin the wireless mic to your person to have it work.

What if I cannot get it to work?

  • Check the battery indicator on the transmitter. If it shows red then it’s in need of a new battery. Extra 9V batteries are located in the black box in the drawer.