You can use tickets to limit access to a file by length of time or number of visits. You can also use a ticket to share  files with non-BC users and to allow temporary access to your files without editing a file's permissions. On this page, earn how to:

• Create tickets to limit access to your files and share with non-BC users 
• View or delete tickets

Create Tickets to Limit Access to Your Files and Share with non-BC Users

1. Locate the folder where your file is.
   NOTE: Learn about navigating folders.
   
2. Check the box next to the file, then click Manage (see Figure 1).
   
   Figure 1
   
3. Select the Tickets link (see Figure 2).
   
   Figure 2
   
4. Click New Ticket (see Figure 3).
    
   Figure 3
   
5. On the new ticket page (see Figure 4):
   • In Define Permissions, select whether to allow Viewer (Read-Only) or Contributor (Read, Write, and Delete) access to this file.
   • In the Lifetime options, select whether to allow Unlimited visits or Limited visits.
   • If you select Limited to, be sure to specify the limit.
   • You can also enable a password, so only visitors that know the assigned password can view the files.
     
6. Click OK.
   NOTE: Learn more about the types of permissions you can grant.
   
   Figure 4
   
7. Check the box next to the ticket you want to share, then click Email (see Figure 5).
   
   Figure 5
   
8. Following normal emailing instructions, click Send.
   NOTE: Learn how to email links to your files.

Viewing or Deleting Tickets

1. Locate the folder where your file is.
   NOTE: Learn about navigating folders.
   
2. Check the box next to the file, then click Manage (see Figure 6).
   
   Figure 6
   
3. Select the Tickets link to see a list of tickets for the file (see Figure 7).
   
   Figure 7
   
4. Check the box next to the ticket you want to delete, then click Delete (see Figure 8).
    
   Figure 8