About Windows 8 at Boston College

Microsoft commercially released Windows 8 on October 26, 2012. Learn more from Microsoft.

Windows 8 may have compatibility issues with the software and services you use on campus. Once these issues have been identified and assessed, the Walk-In Help Desk will offer Windows 8 upgrade assistance. (Estimated Availability: Spring 2013 Semester)

Windows 8 FAQ

• Can I upgrade my computer to Windows 8 by bringing it to the Walk-In Help Desk?
• Why is Windows 8 unavailable for upgrade, at this time?
• Potential Compatibility Issues with Windows 8.
• Can I test Windows 8?
• When will the Walk-In  Help Desk offer upgrades to Windows 8?

Can I upgrade my computer to Windows 8 by bringing it to the Walk-In Help Desk?

The Walk-In Help desk is waiting to provide Windows 8 upgrade assistance until important compatibility issues have been identified and assessed.

Why is Windows 8 unavailable for upgrade, at this time?

ITS believes it is important that no person lose access to software and services they need.  Since Windows 8 may have compatibility issues with BC software and services, it is best to wait to upgrade. If you wait a few months, many of the compatibility issues should be identified, and possibly resolved. Once BC ITS is certain that Windows 8 will not cause serious compatibility issues, the Walk-In Help Desk will make Windows 8 upgrades available.

Potential Compatibility Issues with Windows 8:

• Anti-Virus: The latest version of BC’s McAfee is not compatible with Windows 8.
  
• Touch Screen Limitations: Windows 8 is designed to work on touch screen devices. Most computers on campus are not touch screen, and therefore will not be able to utilize many features of Windows 8.

How can I test Windows 8?

The CTRC has a Windows 8 workstation that students can use to familiarize themselves with the look and feel of Windows 8.

When will the Walk-In Help Desk offer upgrades to Windows 8?

Estimated Availability: Spring 2013 Semester

Stay tuned for more information on Windows 8 availability at BC.

Learn to use Windows 8 with how-to's and video tutorials from Microsoft.