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Information Technology Services

Meridian Digital Phone Set Guide

an overview of the features of meridian phones

Some faculty and staff offices are equipped with a Meridian digital telephone. These phones are easily identified by the word "Meridian" on the sets. Pictures of the digital phones used at BC are shown below.

Photo of a Meridian Business Set Phone
M2008 Meridian Business Set with Display
Photo of a Meridian Business Set phone
M2616 Meridian Business Set with Display
Photo of an M2008 Meridian Business Set Phone
M2008 Meridian Business Set without Display

If you have a Meridian digital telephone on your desk, the following features are available to you:

  • Answer an Incoming Call: If the incoming call is on the first key, just lift the handset. If the incoming call is on any other key, lift the handset and press the button next to the flashing black triangle.
  • Place an Internal Call: Press the key of an available line, lift the handset (or if the line on key 1 is available, just lift the handset), then dial the last five digits of the desired telephone number. Example: to call 552-8000, press the key of an available line, lift the handset, dial 28000.
  • Place a Local or Toll Free (800) Call : Press the key of an available line, lift the handset, (or if the line on key 1 is available, just lift the handset), then dial 9 plus the desired telephone number.
  • Place a Long Distance Business Call: Lift the handset, dial *99 followed by your LDAC, then continue by dialing 9 +1 plus the desired telephone number.
  • Place a Long Distance Personal Call:
    • Domestic US: Dial your calling card number and follow the voice prompts.  
    • International: Dial your calling card number and follow the voice prompts.
  • Auto Dial: To store a number – leave the handset on hook, press the "Auto Dial" key (the black triangle will start flashing). Dial the number to be stored as you would dial it (ex. 9 + 10 digit number), press the "Auto Dial" key again (the black triangle will disappear).
    To use: Press the key of an available line, lift the handset (or if the line on key 1 is available, just lift the handset), press the "Auto Dial" key (the number previously stored on that Auto Dial key will be automatically dialed).
  • Call Forward: To activate – press the "Forward" key (the black triangle will start flashing) on the dial, enter the five digit BC telephone number that you want your calls to forward to, then press the forward key again (the black triangle will be solid indicating that Call Forwarding is active).
    To cancel – press the "Forward" key (the black triangle will disappear indicating that Call Forwarding is inactive).
  • Call Hold: To activate – while on an active call press the "Hold" key located above the dial pad (the black triangle of that line key will start flashing indicating that the line is on hold).
    To retrieve – lift handset, press the line key next to the flashing black triangle.
  • Call Pickup: Press the key of an available line, lift the handset, press the "Call Pickup" key (if equipped), or dial *85.
  • Call Transfer: While on an active call, press the "TRN/CNF" key, dial the BC telephone number that you wish to transfer the call to, press the "TRN/CNF" key again, hang up the handset.
  • Conference Call: While on an active call, press the "TRN/CNF" key (this will place the first call on hold and give you dial tone), dial the telephone number that you wish to add to the call, press the "TRN/CNF" key again, there should now be three parties on the call. When finished with the call, hang up the handset.
  • Group Intercom Call: Lift the handset, press the "I/C" key, dial the 2 digit intercom number you wish to speak to. Intercom lines do not forward if busy or not answered.
  • Last Number Re-Dial: Press the key of an available line, lift the handset (or if the line on key 1 is available, just lift the handset), dial # #, the last number dialed from that telephone set will automatically be re-dialed.
  • Speed Call: To program a number: Leave the handset on hook, press the "Speed Call" key (the black triangle will start flashing), enter a one digit storage location code (0-9) on the dial pad, then enter the full number as you would dial it (ex. 9 + 10 digit number), then press the "Speed Call" key again. Repeat the above steps to change or enter additional numbers.
    To use: Press the key of an available line, lift the handset (or if the line on key 1 is available, just lift the handset), press the "Speed Dial" key, then enter the one digit storage location code of the number you wish to call. The number previously stored will be automatically dialed.
  • Voicemail Notification: The red triangle in the upper right hand corner of your telephone set will be lit.  Important note: If you have two different phone numbers assoiciated with your phone, the red triangle indicates messages for the primary line only. 
  • Retrieve Voice Messages: Lift the handset, if the line on key 1 is not available, press the line key of an available line, press the "Message" key, or dial 24006, then login to your voicemail box. Or login to your voicemail on the web at: vmail.bc.edu