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Analog Telephone Set Guide

Some faculty and staff offices are equipped with analog telephone sets. An analog phone looks like a standard telephone. It does not have programable keys or a display screen. If you have an analog phone set on your desk the following features are available to you:

Photo of an analog telephone

Place an Internal Call: Lift the handset, dial the last five digits of the desired telephone number. Example: to call 552-8000, lift the handset, dial 28000.

Place a Local or Toll Free (800) Call : Lift the handset, dial 9 plus the desired telephone number.

Place a Long Distance Business Call : Lift the handset, dial *99 followed by your LDAC, then continue by dialing 9 +1 plus the desired telephone number.

Place a Long Distance Personal Call:

  • Domestic US: Dial your calling card number and follow the voice prompts.
  • International: Dial your calling card number and follow the voice prompts.

Call Forwarding: To activate - lift handset, dial *72 then dial the last five digits of the BC telephone number that you want to forward your calls to, hang up the handset. To cancel call forwarding, lift handset, dial *73, hang up the handset.

Call Hold: To activate - press the hookswitch (or LINK button if equipped), dial *96, hang up the handset. To retrieve - lift handset.

Call Transfer: While on an active call, press the hookswitch (or LINK button if equipped) and release it quickly, dial the BC telephone number that you want to transfer the call to, hang-up the handset.

Conference Call: While on an active call, press the hookswitch (or LINK button if equipped) and release it quickly (this will place the first call on hold), dial the telephone number that you want to add to the call, press the hookswitch (or LINK button) again, there should now be three parties on the call. When finished with the call, hang up the handset.

Last Number Re-Dial: Lift handset, dial # #, the last number dialed from that telephone will automatically be re-dialed.

Voicemail Notification: For most analog sets, notification of voice messages is by "Stuttered Dial Tone." It can be heard only when the handset is picked up, and can be ignored and dialed over just as normal dial tone can. Some analog sets are equipped with red lights which can be illuminated as notification of voice messages.

Retrieve Voice Messages: Lift the handset, dial 24006, then login to your voicemail box. Or login to your voicemail on the web at: vmail.bc.edu