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Information Technology Services

Comparing Applications

where to store contact information

As part of the BC Community, you have several options for storing information about your contacts. The address books in your local email client (e.g. Netscape, Outlook, Entourage, Apple Mail) will meet most of your needs; while WebMail, listservs, and Campus Groups will provide you with special services. This document outlines the benefits and limitations of each supported application. It also includes a comparison chart to help you select which application(s) will meet your needs.

LOCAL EMAIL CLIENT ADDRESS BOOKS
Benefits
Limitations
  • You can store your BC email addresses and non-BC email addresses.
    Example: My dentist, My spouse, My coworker(s) etc.
  • You can store additional contact information for each person.
    Example: Email address, phone number, fax number, home address, etc.
  • You can store a group of people as a separate address book or a personal list.
    Example: My staff, My chess club, My book club.
  • You can only view your address books from your local computer.
  • Sharing your address books with other people can be difficult.
  • If you share your computer with another person, they may have access to your address books.
Note: Your local email client will meet most users' needs. For more information on how to use and choose among the supported email clients, please visit the Email page.



WEBMAIL ADDRESS BOOKS
Benefits
Limitations
At this time, IT does not support the address book available through Ontheroad.bc.edu. In January 2003 we plan to replace the current software used at Ontheroad.bc.edu with a more robust WebMail program that will be supported.

With the new WebMail you will be able to:

  • Store BC email addresses and non-BC email addresses.
  • Store a group of people as a separate address book or personal list.
  • Access the contact information stored in WebMail from any computer with a connection to the Internet.
  • The WebMail address books available today are not supported by Boston College and have limited features.
  • We recommend that you do not place contact information in WebMail until the new supported WebMail Address books are available in January 2003.

Note: WebMail may be the best solution for most users.



CAMPUS GROUPS
Benefits
Limitations
  • It automatically creates a group for each course. Faculty and Students can email their entire class or selected members of their class.
    Example: My Biology Class, My English Class, My Advisees.
  • It contains tools that help you collect names and email addresses from the BC Community.
    Example: Directory Search, Advanced Employee Search, BC Departments.
  • You can access your groups from any computer with a connection to the Internet.
  • You can easily share your groups with them with other BC people.
  • You can email all the members of a group by using the group's name.
  • You can email selected individuals by selecting them.
  • You can create a voicemail distribution list or an Netscape/Outlook address book from your group(s).
  • Each name in Campus Groups is linked to the person's Personal Presence Page. Personal Presence Pages include the directory information that has been release by the person to the BC Community.
  • You can only store information for active BC people. Campus Groups does not accept non-BC email addresses.
  • You cannot add personal notes to an entry such as a person's nickname, their secretary's name or a cellular phone number.
Note: Learn more from the Campus Groups support site.



BC LISTSERVS
Benefits
Limitations
  • You can email the entire list by using the name of the listserv.
  • You can allow people to add or remove themselves from your listserv.
  • You can password protect your listserv.
  • You have the option of monitoring your listserv.
  • You can share the administration of your list with others.
  • You can store BC email addresses and non-BC email addresses.
  • You can only email the entire listserv. You cannot email selected individuals.
  • You can only store the contact's name and email address. BC listservs do not store additional contact information such as phone number and fax number.
Note: Learn more about creating and using listservs.



Task
Local Email Client
WebMail
Campus Groups
Listserv
You can include non-BC addresses
(doesn't end with "@bc.edu")
X
X
 
X
You can store phone number, fax number, etc.
X
 
Contacts' names link to the BC Directory information  
X
You can email individuals
X
X
X
You can access it from any computer with an Internet connection.
X
X
X
You can easily share with others
X
X
You can send email using the name of the group/list
X
X
Provides auto-generated groups like my courses and BC departments
X
Provides tools for collecting BC contacts
X
You can create a voicemail distribution list
X
You can password protect list
X
Users can add/remove themselves
X