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Disable Junk Email Filtering in Outlook

By default, everyone at BC is already using BC's Spam Quarantine Service, which filters junk mail or "spam" at the server level. ITS does not recommend using Outlook's junk filter. To block specific email addresses, use BC's Spam Quarantine Service.

Outlook 2013

To disable junk email filtering in Outlook 2013:

  1. Open Outlook 2013.
  2. Click Home > Junk > Junk E-mail Options.
  3. Select No Automatic Filtering.
    Note: BC filters junk mail or "spam" at the server level. Learn about BC Spam Quarantine.
  4. Click OK.

Outlook 2011 for Mac

To disable junk email filtering in Outlook 2011 for Mac:

  1. Open Outlook 2011.
  2. From the Tools menu, select Junk E-mail Protection.
  3. On the Level tab, select None.
    Note: BC filters junk mail or "spam" at the server level. Learn about BC Spam Quarantine.
  4. Click OK.

Outlook 2010

To disable junk email filtering in Outlook 2010:

  1. Open Outlook 2010.
  2. Click on Junk E-mail folder to ensure you are in the email section of Outlook.
  3. In the ribbon (at the top of the page), click on Junk.
  4. Select Junk E-mail Options.
  5. Select No Automatic Filtering.
    Note: BC filters junk mail or "spam" at the server level. Learn about BC Spam Quarantine.
  6. Click OK.

Outlook 2007

To disable junk email filtering in Outlook 2007:

  1. Open Outlook 2007.
  2. From the Actions menu, point to Junk E-mail, then select Junk E-mail Options
  3. If you get the following message, click OK.
    Figure 1.
  4. Select the Options tab.
  5. Select No Automatic Filtering.
    Note: BC filters junk mail or "spam" at the server level. Learn about BC Spam Quarantine.
  6. Click OK.