Student Policies

1. You must obtain your combination for your mailbox.

There is one assigned mailbox per room. Students can now retrieve their mailbox combination through the Agora Portal-Other Services-Mailbox Combination Distribution. There is no longer any reason to wait in line for this information at the start of the semester. Please familiarize yourself with the combination and share it with your roommates.

2. Packages will be released only to the addressee.

When packages arrive at Mail Services, an email is sent to the student's Boston College account, informing them of its arrival. Packages will be released to the addressee only. In order to pick up a package, photo identification must be shown, along with the email notification or cellphone image of the same.

Mail Services handles all packages, USPS, and vendors. Vendors such as UPS and Federal Express are not allowed in the residence halls.

During peak periods, couriers may be stationed strategically around campus to dispense packages. Plan accordingly when shipping items at the beginning of each semester.

3. Pick up your newspaper daily.

Newspapers will be held for a maximum of two (2) days only, and will then be recycled.

4. Catalogs will be available near the Mailroom.

Bulk catalogs, such as L.L. Bean and J. Crew, will not be placed in individual student mailboxes in order to alleviate space constraints. A limited number of catalogs will be available in racks adjacent to Mail Services.

5. Student organization mailings require specific addressing.

Student organizations' bulk mailings require the following in order to be handled by Mail Services:

a) Label must read student's name, residence hall, and room number.

b) Mailings must be bundled by separate residence hall and in numerical sequence.

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General Policies

1. Never send cash through the mail.

Please remind your family, friends, and others to not send cash through regular mail. Neither Boston College nor the United States Postal Service is responsible for cash sent through USPS. Items of value, including cash, should be sent by Certified Mail.

2. Improperly addressed magazines will not be accepted.

Magazines, if not properly addressed, will be returned to the publisher. Magazines will not be forwarded. Students must fill out a separate Change of Address Form for each subscription at school year end to guarantee prompt delivery of their magazines.

3. Mail forwarding: Change of address must always be reported to Mail Services.

Change of Address Forms are available at Mail Services. Only 1st-class mail will be forwarded. If no Change of Address Form is on file with Mail Services, mail will be returned to sender.

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Parent/Student Resources

Proper Addressing

BC Mail Services has simplified the addressing of all mail and packages coming to campus. Depending on where your student lives, either one of the following addresses applies to all his/her incoming mail and packages:

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Hours of Operation

Regular Hours, through Tuesday, May 15th:

Summer Schedule, Effective Wednesday, May 16th:

Monday - Friday  10:00 AM to 4:30 PM

Saturday           Closed

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