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Technology Support Services

services

Printing (All libraries)

Printers and print release stations are available in all libraries for use by faculty, staff, and students with EagleBucks accounts. In O’Neill Library printers are available on level 1, and on level 3 in the Technology Support Center.

Guest printing is available in most libraries. Guests and those without EagleBuck funds can buy cards from a vending machine in O’Neill, Social Work, Law and the Theology and Ministry Library at $5 each. Exact change in paper bills in required, five $1 bills or a $5 bill. Prints made with a vended card cost $.20 per page.

Faxing (TSC)

A fax machine is located in the O’Neill Library Technology Support Center. Outgoing transmissions for BC faculty, staff, and students are free. The Libraries are not responsible for the receipt and security of incoming faxes.

Photocopying (All libraries)

BC students, faculty, and staff may make photocopies at the self-service photocopiers located in the O'Neill Library Technology Support Center, the Bapst Library, the Educational Resource Center, the Law Library, the Social Work Library, and the Theology and Ministry Library by using funds deposited to an EagleBucks account. Copies using EagleBucks cost $.10 per copy. Guests and those without EagleBucks funds can buy cards from a vending machine in O’Neill, Social Work, Law and the Theology and Ministry Library at $5 each. Copies made with a vended card cost $.20 per copy.

Academic and administrative departments of Boston College may purchase cards with higher values through Auxiliary Services at BC. Contact David Morrissette (2-6651) for more information.

Scanning (All libraries)

BC students, faculty, and staff may use the scanners located in all libraries by logging on with an active username and password. There is no charge to use the scanners; scanned material can be sent to an email account, saved on a flash drive, or sent to a printer. Scanners are not available for guest use.

Technology Support Center Walk-in Help

The Technology Center is staffed by students during most of the hours the O’Neill Library is open. Trained student employees assist users with the services available in the Center and also provide basic computer support.    

Locate and Scan Service (Online)

Users can request copies of articles (that are not available online) from books and journals located in O'Neill Library as well as most other BC libraries. Requests must be placed via this Online Form in My Holmes Account or directly from a database using the Find It function. There is no charge for this service.

Users will be notified via email when the requested item is available. Obtain the article by clicking the link provided in the email and logging into your ILL/Document Delivery account. Notify the Interlibrary Loan Office (617-552-3209) if documents are not legible or need retransmission for other reasons. Things to remember about the Locate and Scan Service:

  • This service adheres to U.S. Copyright guidelines and can scan only one chapter per book and one article per issue of a journal for you. Self-service scanners and copiers are available in all libraries for copying/scanning additional chapters, etc.
  • U.S. Copyright guidelines prohibit you from printing more than one copy or forwarding the document to other users.
  • Copies will not be made from books on reserve at any of the libraries.