Library Assistant - Nights, Bapst Library

The Bapst Night Assistant provides general circulation and reference services at the Bapst Library information desk and provides evening and late night coverage for the library. The Assistant works Sunday through Thursday, 4 p.m. to midnight, (September through May) often alone. The Assistant is responsible for the security and safety of all library users. The Assistant is one of two staff members in the building after 5 p.m. five nights a week, when the building can be occupied by many users, most from the BC community but others from outside of BC.

The Assistant performs all stages of processing needed to ensure that returned library material is removed from patron records and correctly routed within the library system.  In addition, they are responsible for identifying books with cataloging problems, making sure that books with preservation problems receive appropriate treatment and that all materials are efficiently and accurately returned to the Bapst shelves. 

Being the only permanent staff person in the library in the late afternoon and evenings, the Assistant plays an integral role in shaping a positive relationship between the library and its patrons, not only in processing library check-outs and returns, but also in ensuring that patrons receive consistent messages regarding library policies and procedures which translates into an improved customer perception of service quality. The Assistant also plays a role in guaranteeing that materials are logically and accurately arranged on the shelves.

The Assistant is expected to act independently, especially in the hours after 5 p.m. As the only permanent staff member in the building at that time, the Assistant must be familiar with building and people emergency procedures and be able to communicate the library’s immediate needs effectively to university facilities, emergency personnel, or library administrators. Types of situations that require exercising of judgment include situations involving theft, weather and related problems such as leaks or closures due to snow conditions, and fire alarms and the evacuation of the building. In addition, judgment has to be used when dealing with disruptive users and users with medical emergencies or special needs.

This position is a 36 week position, September through May when the library is open 24/7. General hours are Sunday through Thursday, 4 p.m. to midnight. Schedule will vary during university holidays. Employee will have to adjust schedule during those times or use accumulated vacation hours.

To apply for this job please visit www.bc.edu/jobs

Head of Instruction Services

The Boston College Libraries seek an innovative and collaborative Head of Instruction Services.  Reporting to the Associate University Librarian for Instruction, Access and User Engagement, the Head of Instruction Services is responsible for the overall planning, development, marketing, implementation and management of library instruction and orientation services as well as the O’Neill Library research, information and technology support desks and the Information Commons. The Head of Instruction Services must be a hands-on leader, enthusiastically participating in library instruction while coordinating and assessing the instruction of others and able to managing change as the instruction program develops.  The Head of Instruction Services will have the opportunity to shape the services available in a reconfigured Learning Commons.

Essential responsibilities include:

• Directing and participating in library instruction, orientation events, marketing efforts, and the research , information and technology support desks in O’Neill Library
• Assessing library instruction both within the department and across the BC Libraries which includes several special libraries
• Providing leadership, training and coordination for instruction and information services across all university libraries
• Supervising two Instruction Librarians, the Learning Commons Manager and seven staff as well as assessing the instruction activities of all liaison librarians
• Collecting and analyzing use statistics, preparing reports, and making recommendations for instruction and information services for the O’Neill Library
• Playing a leadership role in library-wide policy-making and in the development and evaluation of services, systems, and training programs related to teaching and learning programs and public service interfaces.
• Leading discussions about new service models including combining and/or creating service points within the libraries and with other University departments
• Working with other University departments to provide technology and digital media support for the BC community
• Maintaining an awareness of current trends, products and services, and advocates for and implements new initiatives. 

Requirements

• MLS from an ALA accredited school
• Minimum 7 years of post-MLS experience
• Demonstrated knowledge and experience developing, managing, and assessing an instruction program
• Minimum 3 years of managerial experience preferred

To apply for this job please visit www.bc.edu/jobs

Head Librarian, School of Social Work Library

The Boston College Libraries seek an innovative and collaborative Head Librarian for the Social Work Library.  The Boston College Graduate School of Social Work is among the top ten schools of social work in the United States, with programs that incorporate and reflect the Jesuit goals of the university.  Five research centers and institutes along with nationally recognized faculty provide a research balance for a student-centered school focusing on innovative approaches to social issues.  To facilitate learning and research, the Graduate School of Social Work is fortunate to be one of only a dozen U.S. schools of social work to maintain its own Social Work Library.

Reporting to the Associate University Librarian for Instruction, Access and User Engagement, the Head Librarian of the Social Work Library is responsible for the overall planning, development, implementation and management of library services and collections.  The Head Librarian must be a hands-on leader, enthusiastically participating in the day to day work while also inspiring staff and users to seek creative library solutions that address the changing demands of the Graduate School of Social Work.  The Head Librarian must anticipate needs as yet unknown and take risks in order to reinvent the service model, as necessary.

Responsibilities

• Manages overall SWL operations and facilities and represents SWL in meetings and events
• Oversees and participates in provision of instruction, reference and circulation services
• Creates strong relationships with faculty and administrators
• Establishes collection development profiles and policies
• Trains, manages, and supervises support and professional staff
• Plans, prepares and implements outreach and marketing efforts
• Assesses library services and collections
• Serves on University Libraries and GSSW committees and task forces and other collaborative groups
• Monitors SWL facilities to effect timely maintenance and improvements to the facility

Requirements

• MLS from an ALA accredited school
• Minimum 7 years of post-MLS experience
• Undergraduate major or graduate degree in the social sciences preferred
• Minimum 3 years of managerial experience preferred
• Demonstrated knowledge and experience developing and managing collections
• Experience in creating and providing library services and instruction

Closing Statement

Boston College conducts background checks as part of the hiring process.

Boston College is an Affirmative Action/Equal Opportunity Employer.

To apply for this job please visit www.bc.edu/jobs

Head Librarian for Access Services and Collections Maintenance

The Boston College Libraries seek an innovative and collaborative Head Librarian for Access Services and Collections Maintenance in the Thomas P. O’Neill Library.  Reporting to the Associate University Librarian for Instruction, Access and User Engagement, the Head of Access Services and Collection Maintenance provides leadership, coordination, resource management, strategic planning and staff supervision for Access Services in the O’Neill Library. The Head cultivates a forward-looking, collaborative environment and sets high user-centered service standards. Working with other public service managers, the Head coordinates access services across all Boston College libraries. The Head is expected to collect and analyze use statistics, prepare reports, and make recommendations for access services and public spaces.  The Head Librarian must be able to anticipate needs and take risks in the development of a strong service model.

Essential responsibilities include:

• Directing the work of staff for interlibrary loan, circulation, course reserves, and stacks maintenance
• Participating in library-wide policy-making and in the development and evaluation of services
• Leading discussions about new service
• Providing leadership and coordinating access services and policies across all university libraries
• Developing systems and training programs related to circulation, course reserves and public service interfaces
• Shaping the strategic direction for the off-campus shelving, circulation and collaborative lending and borrowing for the O’Neill collections
• Representing Boston College in consortia activities
• Intervening when necessary to maintain a supportive approach when resolving user disputes and interpreting policies
• Promoting the security of collections and the safety of staff and users

Required: Master’s degree in Library Science required. Minimum 7 years of post MLS experience with 3+ years of managerial experience preferred.

To apply for this job please visit www.bc.edu/jobs