Local Government Leadership Program
Boston & Austin, TX: January 24 - February 4, 2004
A cross-section of local leaders representing communities in Northern Ireland and Ireland looked at how local governments in the U.S., at the town, city, and state levels, respond to the needs of their citizens and tackle such issues as creating a tolerant society, financially responsible management, economic development, service delivery, and tourism.
Local government officials from both sides of the Atlantic, despite coming from a wide variety of backgrounds, have similar problems and priorities: how to negotiate policy change at local and state level, the improvement of financial and strategic-management skills, how to manage the reorientation to a customer service model of local government, how to measure performance and impact, how to integrate technology to achieve excellence in service provision, and how to implement federal/EU regulations that are underfunded and involve a cultural adjustment on the part of their constituents. Participants developed the critical skills and were given an opportunity to network and share best practices with their respective counterparts in
The group then traveled to