From: Center for Work & Family [cwf@bc.edu]
Sent: Wednesday, February 18, 2009 9:05 AM
To: fitzgeop@bc.edu
Subject: Winter News from the Boston College Center for Work & Family
Brad new 2007
NEWS Update
Winter 2009

 
Welcome to our second Center for Work & Family NEWS Update!
We are looking forward to another productive year at CWF and would like to share this information with you, our friends and colleagues!  Please feel free to provide us with your feedback at cwf@bc.edu
In This Issue
Center News
Publications and Resources
CWF Presentations: Conferences, TV and Web
Corporate Partnerships
About the Center for Work & Family
Center News
BC winterNEW Flexibility Training
Learn more about the successful implementation of flexible work arrangements at this new Center for Work & Family Executive Education Course:

Implementing Workplace Flexibility: Fostering Productive Workplaces, Meeting Employee Needs and Responding to the Dynamic Business Climate


May 20, 2009
and September 22, 2009 at Boston College.  This course is designed for Human Resource professionals and managers who are seeking to implement, formalize or expand flexible work arrangements in their organization.
For more information visit our website or contact Jennifer Fraone with questions or to pre-register.

The Conference Board's 2009 Work Life Conference Collaborations for Change: Innovations in Challenging Times
Families and Work Institute and The Conference Board invite you to join members of the Obama administration, Tulane University President Scott Cowen and HR leaders at IBM, Prudential, Marriott and other top American companies at the 2009 Work Life Conference in New Orleans, March 10-11.  A detailed agenda is available at: www.conference-board.org/worklife. CWF Executive Director Brad Harrington will present at the Conference Board Work-Life Conference on Lessons from Working Around the World.  Brad will focus his presentation on Strengthening Global Work-Life Efforts through Networks: Research, Information Sharing, and Global Connections.  Make sure to say hello if you are attending!

CWF can help you move your work-life initiatives forward!
We always welcome the chance to be directly involved with our members and other organizations in their work-life research, implementation and education efforts.  CWF is currently engaged in a number of interesting custom projects including:
  • A custom benchmarking project to learn what selected organizations are doing with regard to work-life in these challenging times;
  • The development of a flexible work arrangements policy and related management training;
  • Presentations on flexibility and flexible work arrangements to several member organizations' senior executives and management teams.
  • Developing a set of customizable flexibility training materials available for purchase that will enable organizations to create their own management training courses. 
If you would like to learn more about these education initiatives, or in working with CWF on a custom project of your own, please contact Jennifer Fraone (sabatinj@bc.edu) or Fred Van Deusen (vandeus@bc.edu).
Publications and Resources
Gasson ice
Looking to re-enforce the need for Work-Life Programs in this challenging economy?  We have released a new Executive Briefing entitled Building the Business Case for Work-Life Programs.  To view the report, accompanying references and PowerPoint presentation, or to access past issues in the Executive Briefing Series, please visit our Publications Page.

NEW Center for Work & Family Partner Profile on Women's Advancement. This concise new publication features best practices from Ernst & Young, IBM and Procter & Gamble.

CitiSales Study NEW Issue Brief:
Employee Engagement, Job Quality,Health, and Well-being
Authored by CWF Research Director Jacquelyn James, Jennifer Swanberg of UKentucky and Sharon McKechnie of Emmanuel College, the Issue Brief reviews data from the CitiSales Study of over 6,000 workers in a national retail chain and dispels some myths about older workers and their level of engagement.  Highlights include:
  • Older workers at CitiSales report higher employee engagement than do younger workers.
  • Older workers at CitiSales report higher emotional wellbeing than do younger workers.
  • Older workers at CitiSales report equally good health as do younger workers.
  • Older workers at CitiSales have longer tenure with the organization; this commitment seems to stem not from a lack of options or from marking time until retirement, but from finding the work meaningful and enjoyable.
Overcoming the Implementation Gap: How 20 Leading Companies are Making Flexibility Work.  Our ground-breaking report provides an overview of strategies for implementing highly successful flexible work arrangements, including in-depth case examples from 20 leading companies. Access the Executive Summary online.  Please contact cwf@bc.edu or 617-552-2869 to order the full report.

CWF Presentations:Conferences, TV, Web
Work-Life Webconference
The Center for Work & Family offered a webconference on Tuesday, September 9 entitled Meeting the Needs of Today's Workforce: Culture, Flexibility and Career Management.  Led by CWF Executive Director Brad Harrington, the conference presented important issues revealed through our research and the implications for organizations in the future. View Presentation and download mp3 audio.

Brad Harrington was featured on Greater Boston with Emily Rooney WGBH logoon WGBH on September 9, 2008.  He discussed the issue of Work-Life Balance as it related to Sarah Palin, Republican Vice-Presidential nominee. Click here to view the program.

Brad Harrington and Danielle Hartmann presented at the
Working Mother Work-Life Congress in New York City, October 28-30, 2008. They moderated and presented at sessions on Global WorkLife working mother 2008 logoStrategies and Local Implementation, Creating and Supporting a Culture of Flex with a Global Workforce, Effective Strategies for Communicating WorkLife Globally and A New Approach To Talent Management: Aligning Individual and Organizational Career Management Strategies and hosted a CWF member dinner.

Brad Harrington was a keynote speaker at last year's Cornell University Life Quality Meeting.  The meeting, held on October 15, 2008 celebrated 20 years of Work-Life at Cornell and recognition in Working Mother magazine's list of "100 Best Employers for Working Mothers" in the United States.
U Chicago Career cast
Executive Director Brad Harrington was featured in a University of Chicago Graduate School of Business Careercast on Work-Life Fit. Click here to listen.
 
Jennifer Sabatini Fraone gave a presentation on Flexibility and presented the Sloan Awards for Business Excellence in Workplace Flexibility at the Metro South Chamber of Commerce (MA) on October 22,2008.  Recipients were KGA Associates and HarborOne Credit Union (honorable mention).

Jacquelyn James, Research Director, gave a presentation entitled 
Is Age the New Diversity Issue Affecting Team Performance?
with Marcie Pitt-Catsouphes and Christina Matz-Costa of the Sloan Center on Aging & Work at the Annual Meeting of the Gerontological Society of America in Washington, D.C. November 21-25, 2008.

CWF staffers Jacquelyn James and Jennifer Fraone consider the Sloan WFNquestion Can Flexibility Still Work in the Current Economy? in the Sloan Work & Family Research Network Blog.

Jennifer Sabatini Fraone was featured on "Your Hired", a local access cable program.  Jennifer discussed trends in workplace flexibility and how the Center for Work & Family works with organizations to help them address critical workforce management issues.  To view the program, visit the HCAM website and Click on the "video online" icon.

Corporate Partnerships
The Center for Work & Family has been a national leader in helping employers create effective workplaces that support and develop healthy and productive employees. We distinguish ourselves by providing a bridge between the worlds of academic research and corporate practice, establishing strong and trusted relationships with our members, and approaching work-life through the context of a cultural change model.  
 
The three member organizations are our Global Workforce Roundtable, National Work & Family Roundtable, and our New England Work & Family Association (NEWFA).  Each of our partnerships provides members with access to the latest research on "hot topics", CWF publications and newsletters, and the opportunity to interact with other professionals through our listserv and networking at our meetings and web conferences. 

WNational RT logoork & Family Roundtable
Founded in 1990, the Work & Family Roundtable is a membership organization of employers committed to excellence in the area of work-life. The Roundtable's mission is to provide leadership to shape corporate and public responses to the demands of work, home, and community in order to enhance employee effectiveness. Over the past 17 years, the Roundtable has become a strong and stable force, unique in its ties to academia and its employer-only composition.

Spring 2009 Roundtable Meeting: Work-Life: Government Policy, Corporate Action
Washington monument
This meeting, to be held in the Washington D.C. Metro Area will focus on how government policy influences corpora
te work-life policy.  Our meeting will feature conversations with experts and practitioners on a range of topics including Health Care, Employees with Disabilities, Flexibility Initiatives, Paid Leave, and Dependent Care.

For more information about the Work & Family Roundtable, please contact Danielle Hartmann, Director of Corporate Partnerships at 617-552-0228 or danielle.hartmann.1@bc.edu

 Global LogoGlobal Workforce Roundtable

Established in 2005, the Global Workforce Roundtable provides a dynamic forum for a multicultural exchange of information, best practices and lessons learned among leading corporations seeking to enhance their global workforce strategies.

Global Workforce Roundtable Meeting: Managing Work-Life with a World View.
The meeting will present sessions on Work-life in a changing global economy, Leadership, Work-life, and Diversity Clashes in a Cross-cultural, Cross-national Setting, Government Structure and Work-Life Policy, and Leveraging Employee Resource Groups Globally

For more information about the Global Workforce Roundtable, please contact Danielle Hartmann, Director of Corporate Partnerships at +1-617-552-0228 or danielle.hartmann.1@bc.edu

New England Work & Family Association
Established in 1992, the New England Work & Family Association (NEWFA) helps employers understand and address the complex work-life challenges facing today's workforce. Our mission is to foster collaboration among NEWFA members to create and sustain employer workforce efforts that effectively meet both employee and business needs. NEWFA provides a forum and a resource base for organizations interested in becoming more progressive in their human resources practices.

**New NEWFA Small Business Member Rate**
Small Businesses (under 300 employees) can join at the non-profit rate of $495/ year.
Please contact Jennifer Fraone for additional information.

EagleUpcoming Events
March Quarterly Meeting
The Link between Work-Life and Social Responsibility
Thursday, March 5, 2009  8:30 a.m.-Noon
Boston College, Chestnut Hill Campus
Register NOW!!  Flyer  Registration Form
 
NEWFA Member Showcase
Innovations in Work-Life
Wednesday, June 17, 2009 8:30 a.m.-Noon
Boston College, Chestnut Hill Campus

For more information about NEWFA, please contact Jennifer Fraone at 617-552-2862 or sabatinj@bc.edu.

Center Membership
We have developed a NEW Center Membership for corporate partners interested in joining all three membership groups, the Global Workforce Roundtable, National Work & Family Roundtable, and New England Work & Family Association.
 
Center Members benefit from a strengthened relationship with the Center and fellow members through increased opportunities to network at meetings, participate in listservs and on teleconferences, and access publications, research, monthly updates, and center staff. Center Members also receive an additional benefit of organizational consulting from the staff at the Center for Work & Family.
 
Center members include leading companies such as BP, Chevron, The Dow Chemical Company, GlaxoSmithKline, Johnson & Johnson, Kraft Foods, Merck & Company, Inc., Novartis Pharmaceuticals, and State Street Corporation.

For more information about Center Membership, please contact Danielle Hartmann, Director of Corporate Partnerships at 617-552-0228 or danielle.hartmann.1@bc.edu
About the Center for Work & Family 

Mission

The Boston College Center for Work & Family is committed to enhancing the quality of life of today's workforce by providing leadership for the integration of work and life, an essential for individual, organizational, and community success. Our vision is that employers and communities will work together to ensure their mutual prosperity and the well being of employees and their families.

Values

Bridging Research and Practice

We seek to advance the depth and quality of knowledge in the work-life field and serve as a bridge between academic research and organizational practice.

 

Transforming Organizations

We believe any work-life initiative is also an organizational change initiative. We help identify and develop organizational models to meet the needs of a contemporary workforce and provide expertise to assist in implementing these changes successfully.

 

Strengthening Society

We believe employers who recognize and manage the interdependence of work, family, and community build stronger organizations and a more vibrant society.


For more information about the Center for Work & Family visit our website at www.bc.edu/cwf  or review our CWF brochure.
To contact us please e-mail cwf@bc.edu or call 617-552-2844.
We hope you have enjoyed reading our winter newsletter.  Any feedback on this newsletter or about the Center for Work & Family is always welcome!
 
Sincerely,
 

Jennifer S. Fraone
Assistant Director, Marketing
Boston College Center for Work & Family
sabatinj@bc.edu
Executive Director's Corner
Brad photo 2007
Trying Times,
Creative Solutions
 
We have all watched with dismay the volume of lay-offs that have been announced in recent months. The numbers have been staggering and no sector is immune - Citigroup - 53,000 jobs eliminated, Caterpillar - 20,000, Microsoft - 5,000. Today, even the State of California is talking about 20,000 state employees facing job loss. Collectively, the impact of this is clear. In Massachusetts, the unemployment rate increased by 1% in just one month (between December 2008 and January 2009). The US unemployment rate is currently 7.6 % up from 4.5% a year ago.

In other parts of the world, the problem is as bad or worse: Spain's unemployment level is 11%; Germany, who just one year ago hit a 15-year low in unemployment now appears heading for a 2.2% decrease in its economy in 2009; Japan's leading companies are experiencing large scale lay-offs (Panasonic last week) and unprecedented losses (Toyota reporting a $4 billion loss in 2008 vs. a $28 billion operating profit the previous year.)
 
Since the late 1980's, massive layoffs have become the accepted response to business downturns and outsourcing. Where layoffs were once seen as a failure for a company's leadership team, today they are among the most fundamental strategies used to address a challenging business climate - and they don't get much more challenging than this.
 
While it is difficult to imagine changing this mental model (business decrease = mandatory layoffs), it may be worth a try. I realize at times like this, it is the rare business executive that is open to creative solutions and workplace flexibility. After layoffs, many executives expect even more face time from those who are still on-board. But let me offer a few thoughts that might be worth considering:
 
  • If the downturn seems at all temporary, consider an across the board temporary hours and pay reductions for all employees. If all employees worked 9 days every two weeks and their pay was adjusted accordingly, this would result in a 10% reduction in labor costs (and significantly fewer layoffs.) This may only be viable in the short term as experience indicates that employees' commitment to sacrificing 10% of their income will not last over extended time periods (i.e. more than 6-9 months).  
  • Survey staff members to see if any are interested in voluntarily working reduced hours. Research has consistently indicated that a significant number of employees work more hours than they want to and say they would trade off less pay for more free time. Test this to see if that could be a win-win.
  • Offer temporary, unpaid leaves of absence for those who would be interested in taking time off. Perhaps someone needs, is interested in, and financially able to take off time to address a pressing personal need or desire.
  • Be open to exploring underutilized flexible work arrangements like job sharing.
  • Although a more long-term solution, increase telecommuting options with an eye toward reducing corporate real estate and energy costs.
  • I could also mention stopping all bonuses for senior managers until things improve, but I think my friends in Washington are already on this bandwagon.

I'll be the first to admit that these solutions may be difficult to sell to senior management as they "circle the wagons" in response to the current business crisis. I am also cognizant that some of these options require employees to display a good deal of courage to sign up for, fearing they might become what a former boss of mine referred to as a WCRT (a walking cost reduction target.) Without question, such approaches do require a long-term view at a time when many business leaders are feeling swamped and understandably reactive. However looking for some win-wins in the midst of this downward spiral seems at the very least noble and could prove highly effective for those organizations that don't lose their creativity at a time when it's needed most.
 

Prof. Brad Harrington
harrinb@bc.edu
 
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