Project Delta Eyes Efficiency, Productivity

By Ben Birnbaum
Director of Publications and Print Marketing

Boston College has brought together a team of administrators to determine ways to increase productivity and efficiency with a goal of reducing operational costs and so the tuition price of a BC education.

Marshaled in support of what is being called Project Delta, the group spent two days last week in briefings by University officials and consultants to the project from IBM.

"We need to change managerially if we are to accomplish the goals we have set for ourselves to be among the best universities in the nation," University President J. Donald Monan, SJ, told the BC staff members. Noting that the University had changed substantially in the early 1970s when a budget deficit threatened to bankrupt the institution, the president said that BC could again reinvent itself, establishing, as it had 25 years ago, new systems and professional standards that would lead to another long period of qualitative growth and prosperity.

Fr. Monan said that while a number of colleges are presently engaged in restructuring efforts, they are doing so under conditions of financial duress. Boston College, he said, "is in a unique position of being able to act from strength, to determine our own standards of excellence."

What makes Project Delta imperative at this time, said Executive Vice President Frank Campanella, is the growing discrepancy between the cost of a BC education and the ability of families to meet that cost. Campanella, who chairs Delta's four-person executive committee, noted that BC "has entered a new sphere of competition, which means that we are going against the very top tier - the highly endowed institutions - for students and faculty. If we are going to continue to be successful, if we're going to make the next leap, we need be more adept, more imaginative and more flexible with our resources than anyone else in the marketplace. I believe we can do it, but I also believe we have no choice but to do it." [Click here to read an interview with Campanella regarding Project Delta.]

The 24 members of the Delta team represent all areas of administrative and academic support. The group is led by an executive committee composed of Campanella, Vice President for Human Resources Leo V. Sullivan, Financial Vice President and Treasurer Peter C. McKenzie and Information Technology Executive Director Bernard Gleason.

Group members have been formed into three task forces that will study business processes redesign; the ways in which information technology can be used in this redesign; and the human resource and organizational implications of Project Delta, including the most effective ways of utilizing, training and compensating staff.

The group also heard from R. Michael Murray, director at Chicago's McKinsey & Co. consulting firm and a University trustee.

Campanella told the administrators that no fiscal or personnel goals have yet been set for project Delta, "but the reinvention of the University, which is what we're about, obviously will involve reductions where these are found to be appropriate."

In addition to the executive committee, Project Delta members are: Vice President for University Relations Mary Lou DeLong; Vice President for Administration John T. Driscoll; Vice President for Student Affairs Kevin P. Duffy; University Librarian Jerome Yavarkovsky; Director of Dining Services Patricia Bando; Director of Publications and Print Marketing Ben Birnbaum; Graduate School of Arts and Sciences Associate Dean Patricia DeLeeuw; Buildings and Grounds Director Thomas Devine; University Controller Michael Driscoll; Information Technology Assistant Director Paul Dupuis; Systems and Network Services Director Rodney Feak; Athletic Director Chet Gladchuk Jr.; Employee Relations Director Richard Jefferson; Dean for Enrollment Management Robert Lay; Management Information Systems Assistant Director David McCormack; Law Librarian Sharon Hamby O'Connor; Director of Employment Bernard O'Kane; Director of Institutional Information Resources James O'Neill; Director of Enrollment Systems Rita Owens; Student Affair s Administrative Officer Brenda Ricard; Assoc. Prof. Hossein Safizadeh (CSOM); Associate Dean of Faculties Richard Spinello; and Director of Development for Administration and Annual Giving Randy Stabile.

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