Armstrong, who earned a doctorate in curriculum instruction and administration at BC in 1996, has also served as director of institutional research for the University of Massachusetts System and the Massachusetts Board of Higher Education, and as a research analyst at Tufts University.
In announcing the appointment, Executive Vice President Patrick Keating said, "Kelli Armstrong is the ideal candidate to help us create the new Office of Institutional Research. She has a wealth of experience, a strong research background, excellent management skills and an appreciation for the particular heritage and mission of Boston College. I am excited about Kelli returning to the Boston College family to lead this new effort."
Discussing her new role, Armstrong said she hopes to assist in making the University more productive and efficient through institutional research. "Boston College has excellent research," said Armstrong. "My role will be to centralize the institutional research to make it more useful to the various departments on campus. We will also be researching the academic experience to see how we can find ways to improve what we already do well. Coming back to Boston College is very exciting for me. I look forward to the challenge."
At UMass-Boston, Armstrong was responsible for managing the daily operations of the undergraduate admissions and information service offices and for developing research tools to monitor the effectiveness of admissions recruitment.
While working as the director of institutional research for the UMass System from 1998-2002, Armstrong coordinated institutional research across the University of Massachusetts campuses and developed a system-wide data warehouse for management information. She also oversaw research on student engagement, alumni interaction and student/staff satisfaction, in addition to producing research reports that helped shape strategies for admissions and student enrollment.
A 1986 graduate of Bates College, Armstrong received her master's degree in English from the University of Virginia. She received the Mary T. Kinnane Award as the Outstanding Graduate at Boston College and was a Dana Scholar at Bates College, which is awarded to the top 10 women scholars.
"I love Boston College. It is a special institution that turns out talented graduates and is a community of faculty and administrators that provides students not only with excellent academics but also with the knowledge of how to serve in the world," said Armstrong. "I am looking forward to returning to the community that gave me such a wonderful start in my career."
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