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O'Neill Library

Mission/Purpose | User Profile | Facilities | Services | Resources |
Research Guides


Mission/Purpose
The Thomas P. O'Neill Library is the central research library of the University and is located on the main campus in Chestnut Hill, Massachusetts. The Library opened in 1984 and is named for the former Speaker of the U.S. House of Representatives, Thomas P. "Tip" O'Neill, Jr., class of 1936. The O'Neill Library collections and services reflect the broad range of the research and teaching programs of the University. Particular emphasis is focussed on providing personal services, access to collections in all formats, seamless access to information regardless of its location, and leadership in the use of networking technology.


User Profile
The O'Neill Library serves as a crossroads for Boston College faculty, students, and staff, and is heavily used throughout the year. The Library is also open to the public and heavily used by area residents, students and faculty from other institutions, and visiting scholars from around the world. Boston College Alumni remain eligible for library privileges throughout their lifetime, and continue to use elements of the collections and services of O'Neill Library onsite and via remote access. The Boston College Libraries are members of the Boston Library Consortium and the Boston Theological Institute, and students from these institutions regularly take advantage of the services and collections available in O'Neill Library. The Boston College Libraries host the online catalog of holdings owned by St. John's Seminary, a nearby institution. St. John's faculty and students enjoy privileges similar to all Boston College faculty and students, and are frequent users of O'Neill Library, especially for the premier theology and philosophy collections housed here.


Facilities
O'Neill Library is one of the largest academic buildings on the Chestnut Hill campus. Within the library are study carrels, media carrels and listening rooms, two media classrooms, service desks, public photocopiers and telefacsimile machines, and other services and equipment to support the research and learning of O'Neill Library patrons.

Also located within the O'Neill Library are other centers and facilities to support research, teaching, and learning. These include the Electronic Information Center , the Document Services Center , the Government Documents / Microforms Area , the Academic Development Center, the Media Center, the Book Lab and Preservation Department, Interlibrary Loan, and the Thomas P. O'Neill, Jr. Exhibit.

Group study rooms and temporary Faculty Research Offices are also located here. The Group Study Rooms and space for faculty research are on the 5th level of O'Neill Library. The faculty research room is equipped with two microcomputers, a Macintosh and an IBM. Storage and file cabinet space is also available. Arrangements for long-term research space by faculty on sabbatical leave can be made through the Office of the Dean of the Graduate School of Arts and Sciences.

Patrons with laptop computers may access the campus network from connections located in the Laptop Room on the 4th floor and at 12 additional study carrels, also located on the 4th floor. Adaptive equipment for patrons with vision impairments is available in the main Reference area on the 3rd floor. Equipment includes text enlargers, work stations with specialized software and speech synthesizers, and a scanner.


Services
O'Neill Library offers a wealth of services developed to facilitate and support the research process and to foster critical thinking skills and life long learning. Services are available onsite at service desks and via electronic forms, many through the University's Agora service. These services include Interlibrary Loan, circulation transactions (e.g., renew, recall, rush catalog, etc.), requests for research consultations, and requests for library instruction classes. Specific services and service areas within O'Neill include:

Access
Overview
At the main circulation service desk in O'Neill Library, users may complete a wide variety of transactions and receive detailed information on other services available to Boston College Libraries' users. These include information on use of the Boston Library Consortium member institutions, delivery of services to users with special needs, and delivery of items held in remote storage.

Users with Special Needs
Library staff will locate, retrieve, and place on hold items from the collections for users with special needs. Text enlargement services are also available at the Document Services Center. Materials requested can be held for pick up, or in many instances, delivered directly to the user's desktop. Staff will also escort users with special needs to assist them in locating material in the building, and are available to provide assistance in use of adaptive equipment available in the main Reference area on level 3.

Remote Collections
Remote collections are clearly designated in the Libraries' online catalog, and available for retrieval back to the O'Neill Library. Desktop delivery is available for journal articles and other photocopies, and daily courier service is in place for books and journals. Library staff can also make arrangements for users to visit the remote facilities when requests warrant it, and are prepared to deliver materials to a library location for users who need access to large runs of journals or other serial items.

Reserve
O'Neill Library houses the main library reserve collection for the Schools of Arts and Sciences (except Fine Arts), Education, Management, Nursing, the College of Advancing Studies, and the Arthur D. Little School of Management. Placing items on Reserve ensures that students have equal access to high use readings by consolidating the materials in one location and by limiting the loan periods. The materials include photocopied journal articles, homework solutions, and books--library owned or personal copies. Materials that are selected for Reserve are easily identified in the Libraries' online system, Quest, by their Reserve Desk location.

An electronic reserve project has been underway for a year now, piloted by staff in the O'Neill Reserve and O'Neill Systems Departments. Access to Boston College Libraries' Online Reserve Collection is limited to the students, faculty, and staff of Boston College. The files are images that require state of the art computers and laser printers to access and print. Students may use the computers in the O'Neill Library Reserve Reading Room or access the database from their dormitory or off campus residence.

Reference and Instructional Services
Reference staff and subject specialists are available to answer questions, to serve as research consultants, and to provide class and individual library instruction. They assist library users in searching the on-line catalog, the electronic databases, and resources available in all of the Boston College Libraries. In addition, Library staff are committed to working with others on campus to develop research tools and partnerships for specific purposes. Examples include an instruction Web site developed for the
First Year Writing Seminars and the Library Presidential Scholars Partnership Program. The latter pairs undergraduate student scholars with library mentors, and also provides them with other library privileges usually reserved for faculty and graduate students.

Instructional Support
In addition to individual and classroom instruction on library research, special services designed to enhance teaching and learning for all at Boston College are also available in the Academic Development Center, located on level two in O'Neill Library. The ADC offers instructional support to faculty and graduate students, special services to students with learning disabilities, and free peer tutoring and skills workshops to all Boston College students.

Interlibrary Loan
Materials not available in the Boston College Libraries may be obtained through Interlibrary Loan, located in O'Neill Library. Requests may be submitted onsite at the ILL Office or O'Neill service desks, or via electronic request forms. Many items can be delivered directly to the user's desktop.

Document Services
Over-the-counter copy and retrieval services, combined with desktop delivery, are available at the Document Services Center in O'Neill Library for a fee. For an additional small service charge, printing on transparencies and color copying are also options. A self service color copier is also available. Public telefacsimile machines are also available, for outgoing and incoming transmissions.

Preservation
The print collections in O'Neill Library are heavily used, and the preservation and repair of these valuable research resources is a high priority. The O'Neill Preservation Department and Book Lab, located on level two, are where highly trained library staff and conservation interns coordinate and assist with comprehensive preventative treatments, repair, preservation photocopying, and disaster planning for all the Boston College Libraries.


Resources
The O'Neill Library houses the primary research collections for the graduate and undergraduate divisions of the College of Arts and Sciences, the Lynch School of Education, the Carroll School of Management, and the School of Nursing. These research collections include electronic, print, media, microforms, and government document materials collected and organized to support the research needs of scholars campus-wide. Resource areas and some highlights under each include:

General Research Collections
O'Neill Library holds 1.3 million volumes of the BC Libraries research collections. These include general reference materials, indexes, the circulating collections, media, government documents, and other research materials housed on the five floors of O'Neill Library and at three remote collection sites.

Current Periodicals
The O'Neill Library holds the majority of the 12,000 current periodical titles subscribed to by the Boston College Libraries. Current journals and newspapers are located on level three, convenient to photocopiers and Reference Desk service. In addition, the 180 electronic journals within the BC Libraries' collections are easily accessed via the 60 workstations located in the Electronic Information Center, adjacent to the Reference Desk.

Government Documents
Boston College has been a member of the Federal Depository Library Program since 1963. The main government documents collection is housed in the O'Neill Library. The library currently selects 58% of all available federal materials with an emphasis on publications on education, health, vital statistics, demography, Congress, industry, commerce and labor. United Nations, Massachusetts, and Boston documents on microfiche are also available in the Government Documents/Microforms area on level one.

Microforms
The Microforms collection, located on level one of O'Neill Library, contains more than 1,600,000 items in micro formats (microfilm, microfiche, and microcard). More than 2,000 journal titles comprise a significant portion of the collection, as well U.S. Government Information, United Nations documents, Boston College Dissertations, and Nursing Dissertations from the U.S. and Canada. Machines are available to read, print, and digitize microform holdings.

The Media Center
The O'Neill Library Media Center is on the 2nd floor in O'Neill Library. It houses the non-print collection and facilities for viewing and listening. The Center exists to enable patrons to use the media collection. The collection may be searched via the Library's online catalog. The collection includes video, audio, and other non-print media collection: videocassettes, laserdiscs, compact discs, audiocassettes, phonodiscs, 16mm films, and cd-roms. There are 43 carrels in the center with: 20 videocassette recorders, 9 laserdisc players, 1 iMac G3, 1 IBM PC with a CD-ROM drive, 8 audiocassette players, 1 turntable, and 1 Kurzweil Personal Reader.
 
The Media Center has 2 classrooms (seating 45 and 25 students), one listening room, and a faculty preview room for individual or small group use. Faculty may reserve any of these rooms. The classrooms offer: video/computer projection capability, ½" VHS VCR, laserdisc player, audiocassette player, record player, PAL Video Player, 16mm film projector, filmstrip projector, and an overhead projector.
 
The Center has a liaison relationship with other media agencies on campus, such as the Language Laboratory and the Audiovisual Services, as well as the special libraries: the Educational Resource Center, the Social Work Library, and the Bapst and Burns libraries, including the new Irish Music Center.


Research Guides
Research guides are available to provide helpful information to users on a variety of subjects. Examples of guides that are most pertinent to use of O'Neill research collections include: Philosophy of Education; Irish Studies; African American Literature; and Management. Guides on general research strategies and use of particular formats are are also available. Examples of these include: A Step-by-Step Guide to doing Research and Government Documents at O'Neill Library. Comprehensive coverage of research and collections areas is available via the Libraries' Web site under Research Guides and the ARL Eligibility Portfolio under Research Collections. Each offers a wealth of information to assist scholars conducting research in O'Neill Library.

 

 

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Reviewed April 18, 2000