Using Technology at BCLaw Frequently Asked Questions

Working in the Law Library Computing Facilities

• Why can't I print on the Macs?
• I want to use the scanners.  How do I work the MAC (pdf) and the IBM (pdf) scanners?
• What e-mail clients are available in the computing facilities and how do I use them? Using Email in the Computing Facilities
• How do I update my web page?  Are there FTP Services available on the PC and how do I use them?   File Tranfer Protocol (FTP) software is currently intalled on all of the Workstations. Instructions: Macintosh IBM (pdf file)
• Yesterday, I saved a file on the hard drive.  Today it is gone.  Where is it?

Email Use

• Where can I find information on using E-mail at BCLaw?
• How do I set up e-mail at home or on my laptop?   I want to use my Netscape 4.x.

Laptop Use

• I want to print from my laptop.  Where do I get drivers for the Bacon, 155, and 153 (8100 N), the free standing Laptop printer (4000) or Lettuce and Tomato (5si MX)?
• How do I get access to the BC Network from my laptop?
• I am having a problem connecting to the Network at BC after connecting from home, how do I fix this?

Viruses

• I got the W32SirCam worm virus.  Where do I go to clean my computer with Norton's Utilities? How about with McAfee? BC Virus Protection HomePage

Purchase/Repair of Personal Systems

• What should I purchase?
• Is there a Technology Store on campus? BC maintains an On-Line Technology Store (BC username and PIN required)
• Is there a place to have my machine repaired on campus? Boston College Computer Repair Center

More

• My friend installed CALI at home, how do I install Computer Aided Legal Instruction (CALI )?

© 2001, Boston College Law Library / Contact: Law School Technology Support (ATR) / Last Updated: November 2001