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Carroll School of Management

Daniel P. Amos

Chairman and Chief Executive, Aflac, Inc.


“A CEO’s Life: Assessing and Meeting Risk in the Information Age”

Speaking at the Boston College Chief Executives’ Club of Boston November 29, Aflac Insurance Chairman and CEO Daniel Amos described the growth of his company, which insures 50 million people worldwide, and the difficulties it faced in the wake of the March 2011 earthquake and tsunami that struck Japan, where sales accounted for more than three-quarters of Aflac’s earnings. Abigail Johnson, president of Fidelity Investments, hosted and introduced Amos.

TAKEAWAYS

“ . . . prior to the new millennium . . . nine out of ten people did not know our name. But all of that changed in 2000 when we started the Aflac duck campaign.” TRANSCRIPT AND VIDEO »

“Today, we insure one out of four households in Japan, . . . As all of you are aware, last year there was a major earthquake and tsunami that caused more than 20,000 deaths. It absolutely devastated the country.” TRANSCRIPT AND VIDEO »

“ . . . [B]ad news does not improve with age. By this I mean that even if it isn’t good—we’ll make that especially if it isn’t good—don’t wait to deliver it.” TRANSCRIPT AND VIDEO »

“Every CEO knows how important it is with your brand. And anything that threatens or tarnishes your name . . . can do it quickly. And while we were still hearing about the anguish of lives lost, the U.S. voice of the Aflac duck, Gilbert Gottfried, decided to tweet jokes about the situation.” TRANSCRIPT AND VIDEO »

PRESS COVERAGE

Boston Globe: “Thanks to the duck, buyers flock to Aflac” ARTICLE»

Bloomberg.com: “Amos says firing Gottfried as duck voice highlights decisiveness” ARTICLE»

EVENT PHOTOS
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Daniel P. Amos, Chairman & CEO of Aflac Inc., addressed the Chief Executives' Club of Boston.
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Seated at the Speakers Table (clockwise, from bottom left): The Honorable Therese Murray, President, Massachusetts Senate; Craig Bromley, President, John Hancock Financial Services; Wyc Grousbeck, Managing Partner & Governor, Boston Celtics; Abigail Johnson, President, Fidelity Financial Services, Fidelity Investments; Daniel Amos, Chairman & CEO, Aflac; Brad Irwin, President & CEO, Welch’s; Eric Slifka, President & CEO, Global Partners; Peter Lynch, Vice Chairman, Fidelity Management & Research; Aron Ain, Chief Executive Officer, Kronos; Laura Sen, President & CEO, BJ’s Wholesale Club; John Fish, Chairman & CEO, Suffolk Construction; Andrew Dreyfus, President & CEO, Blue Cross Blue Shield of MA.
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Another "who's who" is gathered!
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Members of the media gather around Mr. Amos following his remarks.