ITS Support Services promotes and fosters effective use of technology by Boston College faculty, staff, and students in learning, teaching, research, and university business. We are committed to delivering high-quality services and advocating for end-user interests in the planning and implementation of BC technology initiatives.
Support Services works in close collaboration with Instructional Design and eTeaching and other campus technology groups to advance the mission and goals of the university through technology.
Support Services is comprised of over 90 dedicated professionals in seven departments, providing essential services, including:
Departments within Support Services
Administrative Support
Administrative Services provides a wide variety of services to all ITS divisions, encompassing business and financial activities, facilities planning, human resources, and More...Computer Policy & Security
The reliance on computer resources in the past two decades has emphasized the importance of the security of computers and the information stored and used by them. More...Computing Support & Training
The ITS Computing Support team assists the BC community with questions, problem reports, and service requests related to computer hardware, software, network connectivity, and all technology topics. The Support team also maintains campus software licenses and supplies computers to the BC Community through several campus-wide efforts. Training & Communications offers free training on technology applications. More...Media Technology Services
With the advent of the high tech classroom, the need for professional expertise in the field of media technology has never been greater. More...Research Services
As academic research surges in importance to the University mission, so too does the technology now available that enables research possibilities never before imagined. More...Technology Consultants
There is no substitute for personalized, expert advice and troubleshooting when it comes to technology problems that can arise as we further push the boundaries of modern age computing. More...
Contact Info
Mary Corcoran
Associate Vice President of Information Technology
mary.corcoran@bc.edu
(617) 552-8647
Need help? Visit www.bc.edu/help or call (617) 552-HELP.
